They promise they will have your glasses and then their machine breaks down. They make promises that they can't keep and then push them off on someone else who came from another store.

they lack training and the meaning of customer service. I practically lived at Eye Masters. Never again will I go back there or recommend them to anyone. I should have learned from the first time.

But I gave them another chance and only to find out that they don't have any type of guarantee when it comes to their customers. This is the store at The Forum in San Antonio, Texas.

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